Trusted Port Agents & Marine Logistics

Smooth port calls.
Reliable bunkers.
Zero surprise costs.

Marine Solution partners with shipowners, operators and charterers to deliver friction‑free port control & clearance, bunkering operations, provisions & spares, and full husbandry across key ports. We hand‑pick best‑in‑class local agencies to guarantee schedule integrity and cost transparency.

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Port calls handled per year
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Ports covered
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Bunkering ops per year
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On‑time clearance

Quick Enquiry

We respond within 1 business hour. Your data is processed per ISO 9001/ISM procedures.

End‑to‑end Marine Services

From pre‑arrival to sailing, we orchestrate every moving piece for a safe, compliant and economical port call.

Port Control & Clearance

Arrival formalities, port entry permits, pilotage & towage arrangements, customs & immigration, eNOA/eNOD submission. 24/7 liaison with Harbour Master & VTS.

  • Pre‑arrival checklist & documentation pack
  • Berth planning & terminal coordination
  • Real‑time updates to Master and Operator
Bunkering Operations

End‑to‑end fuel supply: VLSFO, LSMGO, HSFO, MGO. Vetting physical suppliers, supervising sampling & MARPOL procedures, bunker quantity survey (BQS).

  • Best‑price matching across multiple local suppliers
  • ISO 8217 / MARPOL Annex VI compliance
  • Dispute support: MFM, density, temperature variances
Provisions, Bonded Stores & Spares

Fresh & bonded stores, deck/engine consumables, spare parts clearance & last‑mile delivery alongside or at anchorage.

  • Cold‑chain integrity with temperature logs
  • Customs brokerage for AOG shipments
  • Tax/VAT optimization where applicable
Crew Change & Logistics

Visas, OK‑to‑Board, meet‑and‑assist, hotel & transport, medicals & PCR (as required). Secure cash to master (CTM).

  • 24/7 airport‑port transfer desk
  • Immigration clearance and shore passes
  • CTM, cash advances, wage distribution
Husbandry & Dry‑Dock Support

Dockyard slot booking, riding teams, waste disposal (MARPOL I–VI), sludge & slops, underwater inspection & cleaning.

  • Ship repair coordination & work permits
  • Class & flag survey attendance
  • Stores hoisting & crane hire
Compliance & Documentation

ISPS/ISM aligned SOPs, port tariffs review, PDA/ FDA/ DA validation, laytime statements, SOF, certificates of origin, fumigation, phytosanitary.

  • Due diligence on local agents & vendors
  • KYC/AML screening for counterparties
  • Insurance & P&I liaison

Why Marine Solution

We curate the strongest local agencies and enforce our operating playbook for the same high standard everywhere.

Agency Selection Framework

1) Capability & Compliance
ISM/ISPS alignment, ISO 9001, HSE record, vetted staff & equipment.
2) Financial Standing
Credit lines, insurance, P&I references, transparent tariff structure.
3) Performance KPIs
Clearance time, dispute rate, incident history, Master feedback score.
4) Continuous Audit
Quarterly audits, mystery calls, random documentation checks.
  • Single point of contact, multi‑port coverage
  • DA discipline: PDA → FDA → DA with variance control
  • Zero‑surprise policy & escalation matrix

Operating Playbook

  1. Pre‑arrival documentation & berth window check
  2. Supplier competition & best‑price securement
  3. On‑site supervision & photo evidence
  4. Compliance pack & post‑call reporting in 24h

Ask for our sample playbook and KPI dashboard.

Geographical Coverage

We operate through audited partners across key bunkering and transshipment hubs.

  • Mediterranean: Algeciras, Gibraltar, Malta, Piraeus, Istanbul, Constanța
  • North Europe: Rotterdam, Antwerp, Hamburg, Gothenburg
  • Middle East: Fujairah, Jeddah, Sohar, Dammam
  • Africa: Lagos, Tema, Abidjan, Durban
  • Asia: Singapore, Port Klang, Busan

Additional ports on request. We mobilize within 24–48h.

Illustrative coverage intensity (calls in last 12 months).

How We Run Your Port Call

Pre‑Arrival

Document pack, tariffs check, berth ETA window, pilot/tug booking.

  • PDA issuance & approvals
  • Compliance vetting of suppliers
  • Risk assessment & contingency

During Call

On‑site supervision, BQS, sampling, photo & timestamped updates.

  • Immigration & customs attendance
  • Stores delivery & crew logistics
  • Variance management & sign‑offs

Post‑Call

FDA/DA reconciliation, KPI report, incidents RCA, lessons learned.

  • Full SOF & documentation pack
  • Supplier performance scoring
  • Continuous improvement actions

FAQs

How fast can you mobilize in a new port?

We can deploy through our vetted partner network within 24–48 hours in most regions. For strategic hubs, same‑day is typical.

Which fuel grades do you handle?

VLSFO (0.5%), LSMGO (0.1%), HSFO (3.5%) where permitted, and specialty grades on request. Full ISO 8217 specification and COQ provided.

Can you support cash to master (CTM)?

Yes, with prior notice and KYC cleared. Disbursement aligns to AML policy and local regulations.

What documents do you provide post‑call?

SOF, bunker delivery notes, sampling chain‑of‑custody, waste receipts, immigration & customs documents, photo log, KPI sheet.

Contact & Quotations

Share your port, ETA and required scope. We will revert with PDA and options within 1 business hour.

  • Email: info@marinesolution.org
  • Ops Desk (24/7)
  • Head Office: Dubai, UAE

By sending a request you consent to processing for the purpose of service provision and compliance.

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