From pre‑arrival to sailing, we orchestrate every moving piece for a safe, compliant and economical port call.
Port Control & Clearance
Arrival formalities, port entry permits, pilotage & towage arrangements, customs & immigration, eNOA/eNOD submission. 24/7 liaison with Harbour Master & VTS.
- Pre‑arrival checklist & documentation pack
- Berth planning & terminal coordination
- Real‑time updates to Master and Operator
Bunkering Operations
End‑to‑end fuel supply: VLSFO, LSMGO, HSFO, MGO. Vetting physical suppliers, supervising sampling & MARPOL procedures, bunker quantity survey (BQS).
- Best‑price matching across multiple local suppliers
- ISO 8217 / MARPOL Annex VI compliance
- Dispute support: MFM, density, temperature variances
Provisions, Bonded Stores & Spares
Fresh & bonded stores, deck/engine consumables, spare parts clearance & last‑mile delivery alongside or at anchorage.
- Cold‑chain integrity with temperature logs
- Customs brokerage for AOG shipments
- Tax/VAT optimization where applicable
Crew Change & Logistics
Visas, OK‑to‑Board, meet‑and‑assist, hotel & transport, medicals & PCR (as required). Secure cash to master (CTM).
- 24/7 airport‑port transfer desk
- Immigration clearance and shore passes
- CTM, cash advances, wage distribution
Husbandry & Dry‑Dock Support
Dockyard slot booking, riding teams, waste disposal (MARPOL I–VI), sludge & slops, underwater inspection & cleaning.
- Ship repair coordination & work permits
- Class & flag survey attendance
- Stores hoisting & crane hire
Compliance & Documentation
ISPS/ISM aligned SOPs, port tariffs review, PDA/ FDA/ DA validation, laytime statements, SOF, certificates of origin, fumigation, phytosanitary.
- Due diligence on local agents & vendors
- KYC/AML screening for counterparties
- Insurance & P&I liaison